Privacy Policy — Mindknot

This Privacy Policy explains how Avighna Digital Private Limited("Mindknot", "we", "us", or "our") collects, uses, discloses, and protects your personal data when you use the Mindknot mobile application and website (the "Service").

We are an India-based entity operating from Gurugram, Haryana.

1. Information we collect

Account data: optional name and email when signing in with Apple or Google; an anonymous user ID when continuing as a guest.
Content you provide: voice recordings, transcripts, typed entries, generated tasks, feelings, journal entries, history, streaks, and insights ("Spills").
Subscription data: subscription status and purchase events.
Push token: a push notification token for delivery.
Analytics: product interaction analytics (content-free).
Diagnostics: crash logs, device type, OS version, diagnostic, and performance information.
Location: approximate location derived from IP when provided by analytics services.

Mindknot does not collect your phone number or payment card details. Payments are processed by Apple, Google, or our payment processor.

2. AI processing and permission

Before recording or sorting a spill, Mindknot asks for explicit permission. Voice recordings are sent to Deepgram for transcription. Transcripts and typed text are sent to Anthropic Claude for AI sorting into tasks, feelings, and journal entries.

You can decline, and no content is sent. You can withdraw AI processing permission at any time from Settings. After withdrawal, no new content is sent unless permission is granted again.

3. Service providers

We use the following providers, who must protect personal data to the same or an equivalent standard and use it only for the contracted service:

Supabase — authentication, database, storage, and backend hosting.
Deepgram — voice transcription (audio recordings).
Anthropic Claude — AI sorting into tasks, feelings, and journal entries (transcripts and typed text).
RevenueCat — subscription management (subscription status and purchase events).
Mixpanel — content-free product interaction analytics.
Sentry — crash diagnostics and performance monitoring.
Expo — push notification delivery (push token).
Apple and Google — authentication (optional name and email).

4. How we share and use data

Spill content is never public or shared with other users.
Your data is not sold.
Your data is not used for advertising or cross-app tracking.
Analytics never contain raw spill audio, transcripts, feelings, or journal content.
Under our service arrangements with Deepgram and Anthropic Claude, content is not used to train general-purpose AI models.

5. Retention and deletion

Free-tier voice recordings are deleted after 7 days.
Paid-user audio is retained until the user deletes it or deletes the account.
Transcripts and generated content remain until deleted.
Deleting your account permanently deletes the account and associated data.
You can export your data from Settings at any time.

6. Security and location

Data is encrypted in transit.
Sessions use secure device storage.
Database access is protected with row-level security.
Data and processors may operate in the United States.

7. Children

Mindknot is not directed to children below the locally required age. We do not knowingly collect personal data from children without verifiable parental or guardian consent.

8. Medical disclaimer

Mindknot is not medical, psychological, or crisis advice. If you are in distress, please contact a qualified professional or a local helpline.

9. Contact

For questions about this policy, contact us at hello@mindknot.app.

10. Changes

We may update this Policy. Material changes will be notified in-app or by email. Continued use after the effective date constitutes acceptance.

11. Governing law

This Policy is governed by the laws of India. Courts at Gurugram, Haryana shall have exclusive jurisdiction.